Performance Report
504
Total Breakdowns
11
Repeat Calls
2.2% of total
36
Misuse/Vandalism
7.1% of total
87.1%
Resolution Rate
439 resolved
11 Repeat Calls Identified
2.2% of all breakdowns are repeat calls. Consider investigating root causes.
36 Calls Due to Misuse/Vandalism
7.1% of breakdowns attributed to misuse or vandalism.
Unit U11164 Most Affected
16 breakdowns recorded. May require preventive maintenance review.
| Breakdown | Unit / Site | ID2 | ID3 | Date Reported | Report Received | Attended | Repeat | Misuse | Chargeable | Status |
|---|---|---|---|---|---|---|---|---|---|---|
4th floor button pushed in BRE-19518 | U11161 Queens Road 1 | Lift 2 | Right hand | 24/09/2026 12:09 | - | - | No | No | Yes | Reported |
Lift lost in shaft - guides lubricated / guide shoes req BRE-19517 | U11079 Rainham Campus | Block A - Passenger Lift | Lift 1 | - | 23/09/2026 | 22/09/2026 12:12 | No | No | No | Awaiting Parts |
Lift WOA - saftey edges held on fault logger BRE-19516 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 22/09/2026 | 22/09/2026 08:00 | No | No | No | Resolved |
Passengers released - safety circuit fault lift off BRE-19515 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 22/09/2026 | 22/09/2026 14:30 | No | No | No | Awaiting Parts |
Uncontrolled movement detector fault - reset & tested BRE-19514 | U11007 Epping Forest Campus | Green Lift | EP02 | - | 23/09/2026 | 22/09/2026 08:23 | No | No | No | Resolved |
Safety barrier triggered - returned to correct state & reset BRE-19513 | U11064 Havering Sixth Form College | Gate House Platform Lift | - | - | - | 21/09/2026 16:23 | No | No | No | Resolved |
Lift WOA - doors held BRE-19512 | U11220 110 Wigmore Street | Lift 1 | - | - | - | 15/09/2026 11:45 | No | No | No | Resolved |
Battery req. - awaiting quotation BRE-19511 | U10994 East Ham Campus | Platform Lift - 2nd Floor | - | - | 18/09/2026 | 17/09/2026 16:00 | No | No | No | Awaiting Quotation |
Replacement main contactor req BRE-19510 | U11022 105 Wigmore Street | Lift 2 | Middle | - | 14/08/2026 | 14/08/2026 13:00 | No | No | No | Awaiting Parts |
4th floor button faulty - replacement req BRE-19509 | U11128 30-32 Watling Street | - | - | - | 17/09/2026 | 16/09/2026 13:39 | No | No | No | Awaiting Quotation |
Door protection timer - reset BRE-19508 | U10946 Conifer House | Lift 1 | - | - | 15/09/2026 | 15/09/2026 09:18 | No | No | No | Resolved |
Doors rubbing on architrave - adjusted BRE-19507 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | - | 16/09/2026 | 15/09/2026 00:00 | No | No | No | Resolved |
Pump box PCB failed - new required BRE-19506 | U11319 1 Chudleigh Road | Through Floor Lift | - | - | 16/09/2026 | 15/09/2026 00:00 | No | No | No | Awaiting Quotation |
Reinstated lift after power cut BRE-19505 | U11079 Rainham Campus | Block A - Passenger Lift | Lift 1 | - | 15/09/2026 | 15/09/2026 12:00 | No | No | Yes | Resolved |
Key switch faulty - adjusted plate & switch BRE-19504 | U10087 Poplar Campus | Unit 4 | L/H | - | 15/09/2026 | 15/09/2026 09:20 | No | No | No | Resolved |
Lift decommissioned - awaiting confirmation BRE-19503 | U10998 East Ham Campus | Platform Lift - 6th Floor | - | - | 15/09/2026 | 14/09/2026 15:00 | No | No | Yes | Awaiting Information |
Lift WOA BRE-19502 | U10999 East Ham Campus | Platform Lift - 7th Floor | - | - | 15/09/2026 | 14/09/2026 16:00 | No | No | No | Resolved |
OOS after insurance inspection - reset pit access & over travel BRE-19501 | U10980 East Ham Campus | Passenger Lift 2 | Middle | - | 14/09/2026 | 10/09/2026 14:00 | No | No | No | Resolved |
Landing push faulty - new req BRE-19500 | U10963 43 Mostyn Road | Myatts Field Estate | - | - | 14/09/2026 | 11/09/2026 23:07 | No | No | No | Awaiting Quotation |
Lost fault during testing - lift in service BRE-19499 | U10097 Arbour Square (Attlee Campus) | Unit 2 | Upper | - | 11/09/2026 | 10/09/2026 09:00 | No | No | No | Resolved |
Lift over travelled bottom floor - reset and tested BRE-19498 | U11029 103 Wigmore Street - Nations House | Platform 1 | Front | - | 09/09/2026 | 09/09/2026 09:45 | No | No | No | Resolved |
Lift over travelled - reset and tested BRE-19497 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | - | 08/09/2026 | 05/09/2026 10:14 | No | No | No | Resolved |
Door operator gear snapped - new req BRE-19496 | U10942 1-12 Alder House | Lift 1 | Left hand | - | 08/09/2026 | 04/09/2026 00:00 | No | No | No | Resolved |
Lift overtravelled - reset BRE-19495 | U10986 Stratford Campus | Block G | Previously Block D | - | 03/09/2026 | 02/09/2026 16:00 | No | No | No | Resolved |
Safety edges knocked out of alignment (wrong contractor attended) BRE-19494 | U10946 Conifer House | Lift 1 | - | - | 02/09/2026 | 29/08/2026 00:00 | No | No | No | Resolved |
Safety edges damaged & bent - new required BRE-19493 | U10946 Conifer House | Lift 1 | - | - | 03/09/2026 | 01/09/2026 09:21 | No | No | No | Awaiting Quotation |
Car door knocked - door shoes require thickening/adapting BRE-19492 | U11164 Balmoral Clinic | Lift 1 | LH | - | 03/09/2026 | 03/09/2026 13:45 | No | No | No | Awaiting Information |
Doors not closing BRE-19491 | U11145 Tooley Street | Lift 4 | Rear left hand | 04/08/2026 14:51 | - | 04/08/2026 15:30 | No | No | No | Resolved |
Lift not stopping at floors BRE-19490 | U11144 Tooley Street | Lift 2 | Front right hand | 04/08/2026 14:51 | 05/08/2026 | 04/08/2026 16:35 | No | No | No | Resolved |
Car doors/skate not releasing - new belt required BRE-19489 | U10915 Victory House - Quayside | Lift 1 | - | - | 02/09/2026 | 13/07/2026 10:44 | No | No | No | Resolved |
Power supply failed BRE-19488 | U11345 Southwark Resource Centre | Hoist 6A | - | 31/07/2026 08:18 | 03/08/2026 | 31/07/2026 08:20 | No | No | No | Resolved |
Issues getting away from 2nd floor - landing locks lubricated BRE-19485 | U10947 105 - 151 Foxborough Gardens | Lift 1 | - | - | 02/09/2026 | 01/09/2026 11:37 | No | No | No | Resolved |
Safety gear disengaged - adjusted 1 floor lock BRE-19484 | U11121 Hackney Sixth Form (BSIX) | Block B | - | - | 02/09/2026 | 01/09/2026 14:00 | No | No | Yes | Resolved |
UPS burning smell - to be removed and replaced BRE-19483 | U11057 Ardleigh Green Campus | J Block | - | - | 01/09/2026 | 01/09/2026 09:30 | No | No | No | Awaiting Quotation |
Slam post knocked / car gate feathering - adjusted doors/car gate contact BRE-19482 | U11164 Balmoral Clinic | Lift 1 | LH | - | 01/09/2026 | 28/08/2026 12:01 | No | No | No | Resolved |
Door shoe bottoming out on cill - Raised and cleaned tracks BRE-19481 | U10943 13-24 Alder House | Lift 2 | Right hand | - | 26/08/2026 | 25/08/2026 14:55 | No | No | No | Resolved |
Soldering broken at back of keyswitch - quote req BRE-19480 | U10995 East Ham Campus | Platform Lift - 3rd Floor | - | - | 27/08/2026 | 26/08/2026 08:00 | No | No | Yes | Awaiting Quotation |
Top floor landing lock adjusted BRE-19479 | U10969 Hackney | Block D - PLATFORM | - | - | 27/08/2026 | 20/08/2026 08:00 | No | No | Yes | Resolved |
Lift crash stopping - Loose wiring on contacts/adjusted BRE-19478 | U11044 Standon House | Lift 1 | LH | - | 26/08/2026 | 20/08/2026 08:37 | No | No | No | Resolved |
Lift car hit / control cabinet key needed - repairs visit req BRE-19477 | U11165 Balmoral Clinic | Lift 2 | RH | - | 25/08/2026 | 24/08/2026 16:08 | No | No | No | Awaiting Quotation |
Passengers out of lift & lift WOA BRE-19475 | U11164 Balmoral Clinic | Lift 1 | LH | - | 24/08/2026 | 21/08/2026 14:35 | No | No | No | Resolved |
Lift WOA BRE-19474 | U11165 Balmoral Clinic | Lift 2 | RH | - | 24/08/2026 | 21/08/2026 14:34 | No | No | No | Resolved |
Full reset - Panel upgrade req BRE-19472 | U11047 Genesis House | Lift 1 R/H | - | - | 20/08/2026 | 19/08/2026 10:44 | No | No | No | Resolved |
Safety edge fault - doors held BRE-19471 | U11055 Ardleigh Green Campus | B Block | - | - | 21/08/2026 | 20/08/2026 14:10 | No | No | Yes | Resolved |
Safety edges & controller misfiring - replacement required BRE-19470 | U11173 Comley Bank | Lift 1 | - | - | 21/08/2026 | 20/08/2026 18:24 | No | No | No | Resolved |
Doors intermittently not opening BRE-19469 | U11144 Tooley Street | Lift 2 | Front right hand | 18/08/2026 14:00 | 18/08/2026 | 18/08/2026 14:25 | No | No | No | Resolved |
Lift out of order BRE-19468 | U11191 Tooley Street | Lift 15 | Dock leveller 2 | - | 18/08/2026 | 14/08/2026 12:40 | No | No | Yes | Resolved |
Light fixing resecured BRE-19467 | U11167 Lordswood | Lift 2 | RH | - | 20/08/2026 | 19/08/2026 15:05 | No | No | No | Resolved |
Landing release rollers out of skate - adjusted BRE-19466 | U11107 Beaufort Court | Green Zone Lift | - | - | 19/08/2026 | 18/08/2026 13:48 | No | No | No | Resolved |
Lift worked on by others - tested lift / adjusted car top switches & reset processor fault BRE-19465 | U10919 Hackney | Block G | - | - | 19/08/2026 | 18/08/2026 08:00 | No | No | No | Resolved |
Lift switched to inspection & reset doors BRE-19464 | U10943 13-24 Alder House | Lift 2 | Right hand | - | 18/08/2026 | 18/08/2026 00:00 | No | No | No | Resolved |
Card reader not working - client aware BRE-19463 | U11220 110 Wigmore Street | Lift 1 | - | - | 18/08/2026 | 18/08/2026 10:45 | No | No | No | Awaiting Information |
Pick up roller clipped in travel - adjusted BRE-19461 | U11026 3-4 Picton Place | Lift | - | - | 18/08/2026 | 13/08/2026 15:00 | No | No | No | Resolved |
Door operator issues BRE-19460 | U10915 Victory House - Quayside | Lift 1 | - | 06/07/2026 15:27 | 12/08/2026 | 12/08/2026 07:17 | No | No | No | Resolved |
New relays required - fitted BRE-19459 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 11/08/2026 | 10/08/2026 10:15 | No | No | No | Resolved |
5th floor lock fault - set up & tested BRE-19458 | U10953 1-28 Poplar House | Lift 1 | - | - | 17/08/2026 | 17/08/2026 00:00 | No | No | No | Resolved |
Lift not opening doors at floor BRE-19457 | U11143 Tooley Street | Lift 1 | Rear right hand | 13/08/2026 12:35 | 20/08/2026 | 13/08/2026 13:00 | Yes | No | No | Resolved |
Lift not opening doors then resetting BRE-19456 | U11145 Tooley Street | Lift 4 | Rear left hand | 12/08/2026 15:18 | 13/08/2026 | 12/08/2026 19:00 | Yes | No | No | Resolved |
Stuck on 1st floor with doors closed BRE-19455 | U11194 Canada Water library | Lift 1 | Right hand from ground floor | 12/08/2026 10:51 | 12/08/2026 | 12/08/2026 13:30 | Yes | No | No | Further works required to fully resolve |
Lift on car preference - tested all ok BRE-19454 | U10953 1-28 Poplar House | Lift 1 | - | - | 10/08/2026 | 09/08/2026 00:00 | No | No | No | Resolved |
Lift stuck on 1st floor BRE-19453 | U11194 Canada Water library | Lift 1 | Right hand from ground floor | 10/08/2026 08:19 | 11/08/2026 | 10/08/2026 09:30 | No | No | No | Resolved |
Lift skipping floors BRE-19452 | U11160 Queens Road 1 | Lift 1 | Left hand | 10/08/2026 08:18 | 11/08/2026 | 10/08/2026 10:35 | Yes | No | No | Resolved |
Car/landing gate contacts not making - reset lock release BRE-19451 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 07/08/2026 | 07/08/2026 11:45 | No | No | No | Resolved |
3rd floor landing up button broken BRE-19450 | U11143 Tooley Street | Lift 1 | Rear right hand | 30/07/2026 08:29 | 31/07/2026 | 30/07/2026 10:40 | No | Yes | Yes | Resolved |
Lift car panel loose BRE-19449 | U11157 Camberwell New Library | Platform | - | 06/08/2026 07:09 | 07/08/2026 | 06/08/2026 09:40 | No | No | Yes | Resolved |
No phone line to A/D - replacement req BRE-19448 | U11029 103 Wigmore Street - Nations House | Platform 1 | Front | - | 06/08/2026 | 06/08/2026 15:45 | No | No | No | Awaiting Quotation |
No phone line to A/D - replacement required BRE-19447 | U11020 103 Wigmore Street - Nations House | Lift 4 | Goods | - | 06/08/2026 | 06/08/2026 15:30 | No | No | No | Awaiting Quotation |
No phone line to A/D - replacement required BRE-19446 | U11019 103 Wigmore Street - Nations House | Lift 3 | Right hand | - | 06/08/2026 | 06/08/2026 15:00 | No | No | No | Awaiting Quotation |
No phone line to A/D - replacement required BRE-19445 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 06/08/2026 | 06/08/2026 14:15 | No | No | No | Awaiting Quotation |
Lift found WOA BRE-19444 | U10948 153 - 199 Foxborough Gardens | Lift 1 | - | - | 05/08/2026 | 05/08/2026 00:00 | No | No | No | Resolved |
Fire alarm test - reset processor BRE-19443 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 04/08/2026 | 04/08/2026 12:00 | No | No | No | Resolved |
Contactor fault - new required BRE-19442 | U10947 105 - 151 Foxborough Gardens | Lift 1 | - | - | 04/08/2026 | 03/08/2026 00:00 | No | No | No | Resolved |
OSG rope stretched / activated pit tension weight switch - temp repair BRE-19441 | U10943 13-24 Alder House | Lift 2 | Right hand | - | 03/08/2026 | 02/08/2026 00:00 | No | No | No | Further works required to fully resolve |
Landing locks/shaft sensors adjusted BRE-19439 | U11044 Standon House | Lift 1 | LH | - | 30/07/2026 | 30/07/2026 10:43 | No | No | No | Resolved |
Lift out of order BRE-19438 | U11147 Tooley Street | Lift 5 | Goods | 31/07/2026 07:43 | - | 31/07/2026 14:00 | No | No | No | Resolved |
Lift not working BRE-19437 | U11197 Mint Street Adventure Playground | Platform | - | 31/07/2026 08:37 | 04/08/2026 | 31/07/2026 11:05 | No | No | Yes | Resolved |
Lift out of order BRE-19436 | U11197 Mint Street Adventure Playground | Platform | - | 29/07/2026 14:19 | 31/07/2026 | 29/07/2026 14:21 | No | No | No | Resolved |
found lift stuck at 3rd floor. plugged test tool i... BRE-19435 | U11147 Tooley Street | Lift 5 | Goods | 29/07/2026 07:48 | 30/08/2026 | 29/07/2026 10:35 | Yes | No | No | Further works required to fully resolve |
Power failure and rope brake engaged - manually released BRE-19434 | U11101 Chaucer House | Lift 1 | London School of Commerce | - | 30/07/2026 | 29/07/2026 14:43 | No | No | Yes | Resolved |
Car board burnt out - new required BRE-19432 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 16/07/2026 | 16/07/2026 09:33 | No | No | No | Technician Assigned |
Doors not holding - new door controller req BRE-19431 | U11102 Chaucer House | Lift 2 | London School of Commerce | - | 24/07/2026 | 23/07/2026 10:35 | No | No | No | Awaiting Parts |
Autodialler not connecting - New SIM required BRE-19430 | U11027 5-6 Picton Place | Lift 1 | - | - | 25/07/2026 | 24/07/2026 10:45 | No | No | No | Awaiting Quotation |
Lift skipping floors BRE-19429 | U11160 Queens Road 1 | Lift 1 | Left hand | 24/07/2026 14:43 | 27/07/2026 | 24/07/2026 15:00 | Yes | No | No | Resolved |
Doors not opening at Basement BRE-19428 | U11147 Tooley Street | Lift 5 | Goods | 27/07/2026 10:52 | - | 27/07/2026 11:30 | No | Yes | Yes | Resolved |
Positioning device cleaned & adjusted 3rd floor rollers BRE-19427 | U11044 Standon House | Lift 1 | LH | - | 24/07/2026 | 23/07/2026 15:15 | No | No | No | Resolved |
Lift out of skate on 5th floor - adjusted rollers BRE-19426 | U11107 Beaufort Court | Green Zone Lift | - | - | 21/07/2026 | 20/07/2026 13:16 | No | No | No | Resolved |
No fault showing on processor - reset all ok BRE-19425 | U11166 Lordswood | Lift 1 | LH | - | 20/07/2026 | 20/07/2026 11:00 | No | No | No | Resolved |
Beeping noise possible UPS fault - to monitor BRE-19424 | U11174 Hainault | Lift 1 | - | - | 22/07/2026 | 21/07/2026 09:14 | No | No | No | Resolved |
Stop switch released BRE-19423 | U10085 Poplar Campus | Unit 2 | L/H | - | 17/07/2026 | 17/07/2026 14:00 | No | No | No | Resolved |
Door operator not responding - Processor reset BRE-19422 | U11022 105 Wigmore Street | Lift 2 | Middle | - | 17/07/2026 | 16/07/2026 20:15 | No | No | No | Resolved |
Passenger released - Lift tested and ok BRE-19421 | U10956 Veronica House | Lift 1 | - | - | 17/07/2026 | 16/07/2026 00:00 | No | No | No | Resolved |
Solenoid constantly energising - return visit req BRE-19420 | U11001 Stratford Campus | Block D | Used to be known as Block E | - | 17/07/2026 | 16/07/2026 15:00 | No | No | Yes | Technician Assigned |
Drive tripped - reset & to monitor BRE-19419 | U10946 Conifer House | Lift 1 | - | - | 16/07/2026 | 16/07/2026 00:00 | No | No | No | Resolved |
Processor fault - reset & tested BRE-19418 | U10096 Arbour Square (Attlee Campus) | Unit 1 | Lift 1 | - | 15/07/2026 | 14/07/2026 10:00 | No | No | No | Resolved |
Ramp bent preventing doors closing - ramp straightened BRE-19417 | U10957 55 Ruscoe Road | Flats 31-53 | Lift1 - Left hand | - | 14/07/2026 | 23/06/2026 00:00 | No | No | Yes | Resolved |
Rubbish in tracks - safety edges activated BRE-19416 | U10962 2 Bramah Road | Myatts Field Estate | Lift 1 | - | 14/07/2026 | 13/07/2026 00:00 | No | No | Yes | Resolved |
Lost fault during testing - all ok BRE-19415 | U10918 Hackney | Block E | - | - | 14/07/2026 | 13/07/2026 14:00 | No | No | No | Resolved |
Safety gear contacts feathering - new switches required BRE-19414 | U10950 Jasmin House | Lift 1 | - | - | 13/07/2026 | 13/07/2026 00:00 | No | No | No | Resolved |
Autodialler reset and tested BRE-19413 | U11027 5-6 Picton Place | Lift 1 | - | - | 13/07/2026 | 03/07/2026 20:30 | No | No | No | Resolved |
Lift out of order BRE-19412 | U11147 Tooley Street | Lift 5 | Goods | 10/07/2026 10:08 | 10/07/2026 | 10/07/2026 09:00 | No | No | No | Resolved |
Doors not opening intermittently BRE-19411 | U11143 Tooley Street | Lift 1 | Rear right hand | 10/07/2026 07:37 | 10/07/2026 | 10/07/2026 08:15 | No | No | No | Resolved |
Switch sitting on activation - adjusted BRE-19410 | U10949 Holly Tree House | Lift 1 | - | - | 29/06/2026 | 29/06/2026 05:00 | No | No | No | Resolved |
Lift out of service BRE-19409 | U11159 Peckham Library | Lift 2 | Right hand | 07/07/2026 14:38 | 08/07/2026 | 07/07/2026 15:20 | No | Yes | Yes | Resolved |
Intermittent contact fault - reset all ok BRE-19405 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 02/07/2026 | 29/05/2026 10:00 | No | No | Yes | Resolved |
Safety gear engaged - 2 men return visit required BRE-19404 | U10950 Jasmin House | Lift 1 | - | - | 03/07/2026 | 02/07/2026 22:10 | No | No | No | Resolved |
Lift broken down BRE-19403 | U11147 Tooley Street | Lift 5 | Goods | 20/06/2026 20:03 | 02/07/2026 | 20/06/2026 20:50 | No | Yes | Yes | Resolved |
Lift over travelled top floor - drove down & RTS BRE-19402 | U10986 Stratford Campus | Block G | Previously Block D | - | 01/07/2026 | 30/06/2026 09:00 | No | No | No | Resolved |
Ground floor push connections loose - re-terminated BRE-19401 | U10984 Stratford Campus | Block C | Previously Block A | - | 01/07/2026 | 30/06/2026 09:30 | No | No | No | Resolved |
Lift reset - showing as OOS on inspection BRE-19400 | U10709 Brecon House | Lift 1 | - | - | 01/07/2026 | 29/06/2026 13:00 | No | No | No | Resolved |
Skate not retracting fully - belts adjusted & door belt shortened BRE-19399 | U10915 Victory House - Quayside | Lift 1 | - | - | 30/06/2026 | 29/06/2026 12:34 | No | No | No | Resolved |
3rd floor push button cleaned BRE-19398 | U10964 45 Mostyn Road | Lift 1 | Myatts Field Estate | - | 30/06/2026 | 30/06/2026 07:19 | No | No | No | Resolved |
Main contactor failed - new required BRE-19397 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 24/06/2026 | 24/06/2026 11:00 | No | No | Yes | Awaiting Parts |
Drive unit faults due to heat - further visit req. BRE-19396 | U11128 30-32 Watling Street | - | - | - | 25/06/2026 | 25/06/2026 15:08 | No | No | No | Reported |
Debris in door track & landing lock adjusted BRE-19395 | U10955 Syringa House | Lift 1 | - | - | 26/06/2026 | 26/06/2026 09:00 | No | No | No | Reported |
Lift lost fault during testing - to monitor BRE-19394 | U10918 Hackney | Block E | - | - | 26/06/2026 | 25/06/2026 09:00 | No | No | No | Resolved |
Car lights faulty - new power supply req BRE-19393 | U11164 Balmoral Clinic | Lift 1 | LH | - | 22/06/2026 | 22/06/2026 13:34 | No | No | No | Resolved |
Lift tested at al floors & accepting calls correctly BRE-19392 | U11171 Wood Street | Lift 1 | LH | - | 25/06/2026 | 24/06/2026 09:23 | No | No | No | Resolved |
Node board fault - new req BRE-19391 | U11299 Godolphin | Catering Passenger/goods | - | - | 25/06/2026 | 24/06/2026 11:00 | No | No | No | Resolved |
Car gate switch feathered - Cleaned track/car gate contacts BRE-19390 | U11299 Godolphin | Catering Passenger/goods | - | - | 25/06/2026 | 23/06/2026 10:14 | No | No | No | Resolved |
Lock fault - landing door lock adjusted BRE-19389 | U10942 1-12 Alder House | Lift 1 | Left hand | - | 25/06/2026 | 22/06/2026 00:00 | No | No | No | Resolved |
Shaft positioning issue - side to side play acceptable BRE-19388 | U10949 Holly Tree House | Lift 1 | - | - | 25/06/2026 | 22/06/2026 09:00 | No | No | No | Resolved |
Overvoltage spikes - lift isolated BRE-19387 | U11044 Standon House | Lift 1 | LH | - | 23/06/2026 | 23/06/2026 10:00 | No | No | Yes | Resolved |
Safety edges adjusted BRE-19385 | U10934 Redbridge | East Wing | - | - | 23/06/2026 | 23/06/2026 13:00 | No | No | No | Resolved |
Lift out of service BRE-19384 | U11147 Tooley Street | Lift 5 | Goods | 22/06/2026 13:50 | 23/06/2026 | 22/06/2026 14:30 | No | No | No | Resolved |
Ground floor lock adjusted BRE-19383 | U10098 Arbour Square (Attlee Campus) | Unit 3 | Lower | - | 19/06/2026 | 19/06/2026 12:00 | No | No | No | Resolved |
Damaged part removed - door set up performed BRE-19382 | U10930 Hackney | Block W | - | - | 19/06/2026 | 18/06/2026 14:00 | No | No | Yes | Resolved |
Car doors adjusted BRE-19381 | U10922 Hackney | Block D | - | - | 19/06/2026 | 18/06/2026 08:00 | No | No | No | Resolved |
Landing contact not making - adjusted and tested BRE-19380 | U11109 Beaufort Court | Red Zone Lift | - | - | 17/06/2026 | 16/06/2026 13:44 | No | No | No | Resolved |
Lift out of service BRE-19379 | U11162 Queens Road 2 | Lift 1 | Evacuation | 18/06/2026 11:45 | 18/06/2026 | 18/06/2026 12:45 | No | No | No | Resolved |
Lift WOA BRE-19378 | U10097 Arbour Square (Attlee Campus) | Unit 2 | Upper | - | 18/06/2026 | 17/06/2026 15:00 | No | No | Yes | Resolved |
Suspected doors hit - lift off for further investigation BRE-19377 | U10098 Arbour Square (Attlee Campus) | Unit 3 | Lower | - | 18/06/2026 | 17/06/2026 16:00 | No | No | Yes | Resolved |
Drive faults & position errors - tech visit required BRE-19376 | U11006 Epping Forest Campus | Blue Lift | EP01 | - | 16/06/2026 | 13/06/2026 00:00 | No | No | No | Resolved |
Assisted builders to remove landing pushes BRE-19375 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 16/06/2026 | 15/06/2026 08:00 | No | No | No | Resolved |
Lost fault during testing BRE-19374 | U10969 Hackney | Block D - PLATFORM | - | - | 16/06/2026 | 15/06/2026 12:00 | No | No | Yes | Resolved |
3rd floor node board replaced BRE-19373 | U11044 Standon House | Lift 1 | LH | - | 12/06/2026 | 10/06/2026 00:00 | No | No | Yes | Resolved |
Lift juddering when slowing - guides lubricated & follow up req BRE-19372 | U10949 Holly Tree House | Lift 1 | - | - | 15/06/2026 | 12/06/2026 00:00 | No | No | No | Resolved |
Fire recall system BRE-19371 | U10944 119 – 205 Butchers Road | Left hand | Odd | - | 11/06/2026 | 10/06/2026 00:00 | No | No | No | Resolved |
Lift times out & doors open - lift reset BRE-19370 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 15/06/2026 | 12/06/2026 00:00 | No | No | No | Resolved |
Out of order BRE-19369 | U11158 Peckham Library | Lift 1 | Left hand | 15/06/2026 08:28 | - | - | No | No | No | Resolved |
Lift found WOA BRE-19368 | U11128 30-32 Watling Street | - | - | - | 12/06/2026 | 04/06/2026 08:05 | No | No | Yes | Resolved |
Autodialler reported not working - tested ok. BRE-19367 | U11169 Rochester Healthy Living Centre | Lift 1 | Patient Lift | - | 12/06/2026 | 11/06/2026 13:30 | No | No | Yes | Reported |
Autodialler inoperative - new SIM required BRE-19366 | U11025 37 Duke Street | Lift 1 | - | - | 10/06/2026 | 10/06/2026 14:45 | No | No | No | Resolved |
Car gate bridge fault - reset/run BRE-19365 | U10981 East Ham Campus | Passenger Lift 3 | RH | - | 11/06/2026 | 09/06/2026 10:00 | No | No | No | Resolved |
3rd floor car button not working BRE-19364 | U11160 Queens Road 1 | Lift 1 | Left hand | 10/06/2026 12:15 | - | - | No | No | No | Resolved |
Schmersal shaft reader bent during button repair - bent back to correct position BRE-19363 | U10991 Fashion & Textile Museum | Passenger Lift 1 | - | - | 10/06/2026 | 09/06/2026 14:45 | No | No | No | Resolved |
New car gate switcher roller required BRE-19362 | U10927 Hackney | Block T Goods Only | - | - | 10/06/2026 | 10/06/2026 08:00 | No | No | No | Resolved |
Doors hit / safety edges blocked - adjusted BRE-19361 | U11164 Balmoral Clinic | Lift 1 | LH | - | 09/06/2026 | 08/06/2026 10:20 | No | Yes | Yes | Resolved |
3rd floor loss of main safety circuit - left off for tech visit BRE-19360 | U11018 103 Wigmore Street - Nations House | Lift 2 | Middle | - | 08/06/2026 | 08/06/2026 14:45 | No | No | No | Technician Assigned |
Lift WOA - passenger stuck in other lift BRE-19359 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 07/06/2026 | 06/06/2026 17:45 | No | No | No | Resolved |
safety gear activated /unable to roll gear out - Rope brake removed for repairs BRE-19358 | U11020 103 Wigmore Street - Nations House | Lift 4 | Goods | - | 07/06/2026 | 06/06/2026 17:00 | No | No | No | Resolved |
Control panel charger unit failed - replaced BRE-19357 | U11057 Ardleigh Green Campus | J Block | - | - | 04/06/2026 | 29/05/2026 11:30 | No | No | No | Resolved |
Lift door contacts adjusted BRE-19356 | U11121 Hackney Sixth Form (BSIX) | Block B | - | - | 04/06/2026 | 29/05/2026 13:31 | No | No | Yes | Resolved |
Doors failed to open BRE-19355 | U11147 Tooley Street | Lift 5 | Goods | 05/06/2026 09:02 | 08/06/2026 | 05/06/2026 10:15 | No | No | No | Resolved |
Grid instability overvoltage fault - electrician req BRE-19354 | U11044 Standon House | Lift 1 | LH | - | 04/06/2026 | 28/05/2026 12:37 | No | No | Yes | Resolved |
Trapped passenger - grid instability /electrician req BRE-19353 | U11045 Standon House | Lift 2 | RH | - | 04/06/2026 | 28/05/2026 13:55 | No | No | Yes | Resolved |
Skate snatching - G floor lock adjusted BRE-19352 | U10989 Forest Gate Learning Zone | Passenger Lift 1 | - | - | 04/06/2026 | 03/06/2026 10:00 | No | No | No | Resolved |
Car lighting inoperative - LED lights required BRE-19351 | U11106 Beaufort Court | Blue Zone Lift | - | - | 03/06/2026 | 02/06/2026 00:00 | No | No | No | Resolved |
Gate locks shorted - reset BRE-19350 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 03/06/2026 | 02/06/2026 16:00 | No | No | No | Resolved |
Adjusted shaft hatch lock BRE-19349 | U11128 30-32 Watling Street | - | - | - | 02/06/2026 | 02/06/2026 09:31 | No | No | No | Resolved |
Landing lock fault - adjusted BRE-19348 | U10989 Forest Gate Learning Zone | Passenger Lift 1 | - | - | 02/06/2026 | 01/06/2026 15:00 | No | No | No | Resolved |
Building sprinkler system activated - UPS reset & tested BRE-19347 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 02/06/2026 | 02/06/2026 12:45 | No | No | No | Resolved |
Building sprinkler system activated - UPS reset & tested BRE-19346 | U11022 105 Wigmore Street | Lift 2 | Middle | - | 02/06/2026 | 02/06/2026 12:15 | No | No | No | Resolved |
Building sprinkler system activated - drive reset & tested BRE-19345 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 02/06/2026 | 02/06/2026 11:40 | No | No | No | Resolved |
New drive board required - left off until mod works BRE-19344 | U11007 Epping Forest Campus | Green Lift | EP02 | - | 02/06/2026 | 01/06/2026 08:03 | No | No | No | Mod Works Pending |
LFB released passenger - Car door operator raft to be replaced BRE-19343 | U10956 Veronica House | Lift 1 | - | - | 30/05/2026 | 30/05/2026 00:00 | No | No | No | Resolved |
Entrapment - drive overheated / reinstated after 24 hours BRE-19342 | U11044 Standon House | Lift 1 | LH | - | 27/05/2026 | 26/05/2026 00:00 | No | No | Yes | Resolved |
Entrapment - drive overheated / reinstated after 24 hours BRE-19341 | U11045 Standon House | Lift 2 | RH | - | 27/05/2026 | 26/05/2026 12:55 | No | No | Yes | Resolved |
Passenger released - alarm button stuck in activated position / new req BRE-19340 | U10949 Holly Tree House | Lift 1 | - | - | 28/05/2026 | 28/05/2026 09:30 | No | No | Yes | Awaiting Order |
Door gear belt out of position - 2 man return req. BRE-19339 | U10915 Victory House - Quayside | Lift 1 | - | - | 26/05/2026 | 26/05/2026 10:38 | No | No | No | Further works required to fully resolve |
Unit operates erratically BRE-19338 | U11260 Southwark Resource Centre | Hoist 7 | - | 26/05/2026 08:44 | 27/06/2026 | 16/06/2026 10:15 | No | No | Yes | Resolved |
Reset after power cut BRE-19337 | U10971 Medway Bridge House | Lift 2 | Right Hand | - | 26/05/2026 | 21/05/2026 11:00 | No | No | Yes | Resolved |
Reset after power cut BRE-19336 | U10970 Medway Bridge House | Lift 1 | Left Hand | - | 26/05/2026 | 21/05/2026 12:00 | No | No | Yes | Resolved |
Lift working on arrival BRE-19335 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 22/05/2026 | 22/05/2026 22:45 | No | No | Yes | Resolved |
Possible building power failure - lift tested BRE-19334 | U11026 3-4 Picton Place | Lift | - | - | 22/05/2026 | 22/05/2026 14:20 | No | No | No | Reported |
Regulator fault - reset and tested BRE-19333 | U11022 105 Wigmore Street | Lift 2 | Middle | - | 22/05/2026 | 22/05/2026 13:15 | No | No | No | Resolved |
Lift intercom test completed - no fault found BRE-19332 | U10909 Beaufort House | - | - | - | 21/05/2026 | 17/04/2026 13:59 | No | No | Yes | Resolved |
Passengers released - isolated at request of client overnight BRE-19331 | U11026 3-4 Picton Place | Lift | - | - | 22/05/2026 | 21/05/2026 22:10 | No | No | No | Reported |
Car lock lost during high speed - ran and tested BRE-19330 | U10085 Poplar Campus | Unit 2 | L/H | - | 21/05/2026 | 21/05/2026 10:30 | No | No | No | Resolved |
Person stuck in lift BRE-19329 | U11159 Peckham Library | Lift 2 | Right hand | 09/05/2026 14:01 | 11/05/2026 | 11/05/2026 14:02 | No | No | No | Resolved |
Check over lift as it went out of service but then back in. BRE-19328 | U11162 Queens Road 2 | Lift 1 | Evacuation | 20/05/2026 07:55 | - | - | No | No | No | Resolved |
Entrapment - released before arrival / lift checked and reset BRE-19327 | U11117 291-299 Borough High Street | Passenger Lift | - | - | 15/05/2026 | 14/05/2026 11:12 | No | No | No | Resolved |
Trapped passenger - Brake chopper fault BRE-19326 | U11045 Standon House | Lift 2 | RH | - | 15/05/2026 | 14/05/2026 08:50 | No | No | Yes | Reported |
Landing door spring snapped - replacement required BRE-19325 | U11121 Hackney Sixth Form (BSIX) | Block B | - | - | 15/05/2026 | 07/05/2026 12:40 | No | Yes | Yes | Reported |
Dirty contacts - cleaned and tested BRE-19324 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 14/05/2026 | 14/05/2026 23:15 | No | No | No | Resolved |
Building power failure - basement node board to be replaced BRE-19323 | U11045 Standon House | Lift 2 | RH | - | 13/05/2026 | 01/05/2026 13:04 | No | No | Yes | Resolved |
Building power failure - basement node board required BRE-19322 | U11044 Standon House | Lift 1 | LH | - | 13/05/2026 | 01/05/2026 13:07 | No | No | Yes | Resolved |
Doors scraping - Car door shoes adjusted & lubricated landing door springs BRE-19321 | U11165 Balmoral Clinic | Lift 2 | RH | - | 12/05/2026 | 11/05/2026 13:27 | No | No | No | Resolved |
Lift not working - door handle broken BRE-19320 | U11191 Tooley Street | Lift 15 | Dock leveller 2 | 11/05/2026 16:00 | 13/05/2026 | 12/05/2026 07:35 | No | Yes | Yes | Resolved |
Lift display showing OOO BRE-19319 | U11159 Peckham Library | Lift 2 | Right hand | 11/05/2026 07:23 | - | - | No | No | No | Resolved |
Ground floor door adjusted BRE-19318 | U10084 Poplar Campus | Unit 1 | R/H | - | 06/05/2026 | 05/05/2026 16:02 | No | No | No | Reported |
Out of order BRE-19316 | U11258 Southwark Resource Centre | Hoist 5 | - | 20/04/2026 13:05 | 30/04/2026 | 21/04/2026 09:25 | No | No | Yes | Resolved |
Car preference key removed after alarm test - car doors released BRE-19315 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 06/05/2026 | 05/05/2026 13:15 | No | No | No | Resolved |
Lift overloaded - overtravelled bottom floor BRE-19314 | U10920 Hackney | Block K | - | - | 05/05/2026 | 11/03/2026 11:40 | No | No | Yes | Resolved |
Autodialler reported inoperative - tested and working correctly BRE-19313 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | - | 05/05/2026 | 29/04/2026 14:16 | No | No | Yes | Resolved |
Car lighting upgrade required - temp fix made BRE-19312 | U10991 Fashion & Textile Museum | Passenger Lift 1 | - | - | 05/05/2026 | 05/05/2026 12:30 | No | No | No | Awaiting Quotation |
List reset - working ok BRE-19311 | U11001 Stratford Campus | Block D | Used to be known as Block E | - | 05/05/2026 | 01/05/2026 10:00 | No | No | No | Resolved |
Autodialler tested - working ok BRE-19310 | U11027 5-6 Picton Place | Lift 1 | - | - | 02/05/2026 | 01/05/2026 12:00 | No | No | No | Resolved |
1st floor landing door adjustments BRE-19309 | U10920 Hackney | Block K | - | - | 01/05/2026 | 29/04/2026 11:00 | No | No | No | Resolved |
Door fault - tested and will monitor BRE-19308 | U10099 Arbour Square (Attlee Campus) | Unit 4 | Saxon | - | 01/05/2026 | 30/04/2026 13:00 | No | No | No | Resolved |
Circuit breaker tripped - car top board unplugged BRE-19307 | U10094 Poplar Campus | WorkHouse / Sports Block | - | - | 30/04/2026 | 30/04/2026 10:00 | No | No | No | Resolved |
Push key station inoperative - to be relaced to push switch BRE-19306 | U10087 Poplar Campus | Unit 4 | L/H | - | 30/04/2026 | 30/04/2026 11:44 | No | No | No | Awaiting Information |
Car gate knocking - car slam post hit by users BRE-19305 | U11164 Balmoral Clinic | Lift 1 | LH | - | 28/04/2026 | 16/04/2026 00:00 | No | Yes | Yes | Resolved |
Auto-dialler not working BRE-19304 | U11193 South Bermondsey Children & Family Centre | Platform | - | 27/04/2026 15:26 | - | - | No | No | Yes | Resolved |
Lift making noise - vibration affecting car gate contact / guide roller failed BRE-19303 | U10956 Veronica House | Lift 1 | - | - | 27/04/2026 | 25/04/2026 00:00 | No | No | No | Resolved |
Autodialler inoperative - Summit to retest SIM/fault find as not expired. BRE-19302 | U10935 Redbridge | Central Wing | Formally North Corridor Passenger | - | 24/04/2026 | 23/04/2026 14:09 | No | No | No | Awaiting Information |
Regulator faults - reset & checked relays BRE-19301 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 24/04/2026 | 24/04/2026 09:15 | No | No | No | Resolved |
Doors continuously knocked - adjusted doors & contacts BRE-19300 | U11164 Balmoral Clinic | Lift 1 | LH | - | 23/04/2026 | 23/04/2026 13:15 | No | No | Yes | Resolved |
Safety edge obstruction - cleaned and tested BRE-19299 | U10962 2 Bramah Road | Myatts Field Estate | Lift 1 | - | 23/04/2026 | 23/04/2026 00:00 | No | No | No | Resolved |
Broken mirror - measurement taken for replacement quotation BRE-19298 | U10966 47 Mostyn Road | Lift 2 | Right hand | - | 21/04/2026 | 20/04/2026 00:00 | No | No | Yes | Reported |
Lights CB tripped - reset BRE-19297 | U10986 Stratford Campus | Block G | Previously Block D | - | 20/04/2026 | 17/04/2026 11:00 | No | No | No | Resolved |
Lift stuck between floors - reset and tested BRE-19296 | U10950 Jasmin House | Lift 1 | - | - | 17/04/2026 | 17/04/2026 12:00 | No | No | No | Resolved |
Small puddle noticed in lift pit - lift tested & working BRE-19295 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 20/04/2026 | 18/04/2026 17:15 | No | No | No | Resolved |
OSG tripped - reset & tested BRE-19294 | U10986 Stratford Campus | Block G | Previously Block D | - | 17/04/2026 | 16/04/2026 10:00 | No | No | No | Resolved |
Lift isolated for new guide shoes - replaced BRE-19293 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 07/04/2026 | 07/04/2026 00:30 | No | No | No | Resolved |
Lift isolated for drive repair BRE-19292 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 08/04/2026 | 08/04/2026 13:30 | No | No | No | Reported |
Safety circuit switches tripped - reset BRE-19291 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 14/04/2026 | 13/04/2026 12:13 | No | No | No | Resolved |
Lift showing fault code 303 - reset BRE-19290 | U10965 47 Mostyn Road | Lift 1 | Left hand | - | 14/04/2026 | 14/04/2026 17:00 | No | No | No | Resolved |
Lift WOA BRE-19289 | U10966 47 Mostyn Road | Lift 2 | Right hand | - | 14/04/2026 | 14/04/2026 17:00 | No | No | Yes | Resolved |
Debris in tracks - cleaned BRE-19288 | U10949 Holly Tree House | Lift 1 | - | - | 15/04/2026 | 10/04/2026 00:00 | No | No | Yes | Resolved |
Door panel out of alignment - adjusted BRE-19287 | U10934 Redbridge | East Wing | - | - | 16/04/2026 | 16/04/2026 09:30 | No | No | No | Resolved |
Lift WOA BRE-19286 | U10926 Hackney | Block R | - | - | 14/04/2026 | 13/04/2026 12:00 | No | No | Yes | Resolved |
Lift crash stopping (APS fault) - magnet out of alignment BRE-19285 | U11022 105 Wigmore Street | Lift 2 | Middle | - | 13/04/2026 | 13/04/2026 10:45 | No | No | No | Resolved |
Entrapment BRE-19284 | U11195 Canada Water library | Lift 2 | Right hand | 13/04/2026 07:04 | 13/04/2026 | 13/04/2026 09:00 | No | No | No | Resolved |
Car lights to be upgraded to LED BRE-19283 | U10096 Arbour Square (Attlee Campus) | Unit 1 | Lift 1 | - | 10/04/2026 | 09/04/2026 14:00 | No | No | No | Resolved |
Loose pin connectors on processor board - reseated & tested BRE-19282 | U11053 Jack’s Place | - | - | - | 09/04/2026 | 07/04/2026 10:33 | No | No | No | Resolved |
Door shoe fallen behind sill (misuse to doors) - to be reinstated BRE-19281 | U11165 Balmoral Clinic | Lift 2 | RH | - | 08/04/2026 | 08/04/2026 12:11 | No | Yes | Yes | Resolved |
Jittering noise reported - guide rails lubricated BRE-19280 | U11013 101 Wigmore Street | Lift 3 | Right hand | - | 07/04/2026 | 30/03/2026 21:30 | No | No | No | Resolved |
Reported jittering noise - nothing heard on arrival BRE-19279 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 07/04/2026 | 30/03/2026 20:30 | No | No | No | Resolved |
Error OC3 - reset and tested BRE-19277 | U10946 Conifer House | Lift 1 | - | - | 03/04/2026 | 03/04/2026 00:00 | No | No | No | Resolved |
Car lock monitoring fault - reset & adjusted locks BRE-19276 | U11044 Standon House | Lift 1 | LH | - | 02/04/2026 | 18/03/2026 17:26 | No | No | No | Resolved |
Suspect doors held - reset lift no faults BRE-19275 | U10097 Arbour Square (Attlee Campus) | Unit 2 | Upper | - | 01/04/2026 | 12/03/2026 15:00 | No | Yes | Yes | Resolved |
OSG rope to be shortened / repairs team to inspect rollers BRE-19274 | U11047 Genesis House | Lift 1 R/H | - | - | 30/03/2026 | 26/03/2026 11:36 | No | No | No | Awaiting Information |
Car door/shoe out of track & plate bent - repairs needed BRE-19272 | U11121 Hackney Sixth Form (BSIX) | Block B | - | - | 31/03/2026 | 30/03/2026 14:30 | No | No | No | Resolved |
Doors hit by user wheelchair - adjusted BRE-19271 | U11164 Balmoral Clinic | Lift 1 | LH | - | 30/03/2026 | 27/03/2026 07:56 | No | Yes | Yes | Resolved |
Entrapment Ground floor landing door jamming / isolated BRE-19270 | U10954 29-56 Poplar House | Lift 1 | - | - | 30/03/2026 | 26/03/2026 18:11 | No | No | No | Technician Assigned |
Lift WOA - key switch tested & working BRE-19269 | U10087 Poplar Campus | Unit 4 | L/H | - | 30/03/2026 | 30/03/2026 10:00 | No | No | Yes | Resolved |
In car lighting inoperative - replacement required BRE-19268 | U10955 Syringa House | Lift 1 | - | - | 27/03/2026 | 26/03/2026 11:34 | No | No | No | Resolved |
2nd floor push button swapped over - upgrade required BRE-19267 | U10991 Fashion & Textile Museum | Passenger Lift 1 | - | - | 27/03/2026 | 26/03/2026 10:00 | No | No | No | Resolved |
Lift entrapment - landing doors jamming / debris in track BRE-19266 | U10954 29-56 Poplar House | Lift 1 | - | - | 27/03/2026 | 27/03/2026 09:26 | No | No | No | Resolved |
Car door scraping - knocked by users / new door gibs required BRE-19265 | U11165 Balmoral Clinic | Lift 2 | RH | - | 27/03/2026 | 25/03/2026 11:37 | No | Yes | Yes | Resolved |
Digital indicators & car LED down lighter required BRE-19264 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 24/03/2026 | 24/03/2026 13:15 | No | No | No | Awaiting Parts |
Debris in door track - cleaned BRE-19263 | U11059 Havering Sixth Form College | Library & Science Wing Passenger Lift | - | - | 25/03/2026 | 24/03/2026 14:00 | No | No | Yes | Resolved |
Tunstall unit button inoperative BRE-19262 | U10957 55 Ruscoe Road | Flats 31-53 | Lift1 - Left hand | - | 23/03/2026 | 23/03/2026 14:30 | No | No | Yes | Reported |
New button required BRE-19261 | U10920 Hackney | Block K | - | - | 20/03/2026 | 11/03/2026 09:00 | No | No | No | Resolved |
Lift WOA - no fault found BRE-19260 | U10099 Arbour Square (Attlee Campus) | Unit 4 | Saxon | - | 20/03/2026 | 12/03/2026 13:00 | No | No | Yes | Resolved |
OSG switch triggered - suspect due to insurance inspector BRE-19259 | U10929 Hackney | Block T Passenger | - | - | 19/03/2026 | 19/03/2026 13:00 | No | No | Yes | Resolved |
Lift WOA - no fault found BRE-19258 | U10957 55 Ruscoe Road | Flats 31-53 | Lift1 - Left hand | - | 19/03/2026 | 26/02/2026 11:00 | No | No | Yes | Resolved |
Basement landing key switch broken - replaced BRE-19257 | U10087 Poplar Campus | Unit 4 | L/H | - | 16/03/2026 | 16/03/2026 10:10 | No | No | Yes | Resolved |
Lift not working/unresponsive BRE-19256 | U11145 Tooley Street | Lift 4 | Rear left hand | 17/03/2026 10:10 | 18/03/2026 | 17/03/2026 11:20 | No | No | No | Resolved |
Lift OOO BRE-19255 | U11160 Queens Road 1 | Lift 1 | Left hand | 16/03/2026 10:33 | 17/03/2026 | 16/03/2026 13:35 | Yes | No | No | Resolved |
Car slam post hit - adjusted car doors BRE-19254 | U11164 Balmoral Clinic | Lift 1 | LH | - | 13/03/2026 | 11/03/2026 13:33 | No | Yes | Yes | Resolved |
Lift OOO BRE-19253 | U11191 Tooley Street | Lift 15 | Dock leveller 2 | 13/03/2026 12:09 | 17/03/2026 | 13/03/2026 13:00 | No | Yes | Yes | Resolved |
Lift broken down by contractors BRE-19252 | U11147 Tooley Street | Lift 5 | Goods | 13/03/2026 09:19 | 16/03/2026 | 13/03/2026 09:35 | Yes | Yes | Yes | Resolved |
Landing lock not making - adjusted contacts BRE-19251 | U10921 Hackney | Block M | - | - | 12/03/2026 | 11/03/2026 12:00 | No | No | No | Reported |
Lift OOO BRE-19250 | U11147 Tooley Street | Lift 5 | Goods | 12/03/2026 08:19 | 13/03/2026 | 12/03/2026 09:10 | No | Yes | Yes | Resolved |
Ground landing lock adjusted BRE-19249 | U10927 Hackney | Block T Goods Only | - | - | 11/03/2026 | 05/03/2026 14:00 | No | No | No | Resolved |
Lift not opening doors at floor BRE-19248 | U11160 Queens Road 1 | Lift 1 | Left hand | 10/03/2026 15:39 | - | 11/03/2026 08:50 | Yes | No | No | Resolved |
Lift below floor level - adjusted BRE-19247 | U11029 103 Wigmore Street - Nations House | Platform 1 | Front | - | 09/03/2026 | 09/03/2026 12:27 | No | No | No | Resolved |
Hanging rollers causing doors to jam - temp fix BRE-19246 | U11047 Genesis House | Lift 1 R/H | - | - | 09/03/2026 | 06/03/2026 10:12 | No | No | No | Resolved |
2nd floor landing doors adjusted - full door set up completed BRE-19244 | U10921 Hackney | Block M | - | - | 05/03/2026 | 04/03/2026 15:00 | No | No | No | Resolved |
Lift randomly returning users to ground floor BRE-19243 | U11160 Queens Road 1 | Lift 1 | Left hand | 05/03/2026 13:55 | 09/03/2026 | 05/03/2026 14:20 | No | No | No | Resolved |
Doors cycling - Lift OOO BRE-19242 | U11175 17-27 Bournemouth Road | Lift 1 | - | 04/03/2026 12:24 | 06/03/2026 | 04/03/2026 15:00 | No | No | No | Resolved |
Lift WOA - no fault found BRE-19241 | U11007 Epping Forest Campus | Green Lift | EP02 | - | 02/03/2026 | 02/03/2026 12:30 | No | No | Yes | Resolved |
Tech visit & Relay replacement - mrt fault BRE-19240 | U11120 Hackney Sixth Form (BSIX) | Block A | - | - | 27/02/2026 | 24/02/2026 12:05 | No | No | No | Resolved |
Insurance inspection on lift BRE-19239 | U11016 101 Wigmore Street | Lift 1 | Fireman's | - | 27/02/2026 | 27/02/2026 10:15 | No | No | No | Resolved |
Rope brake deployed / reset & adjusted car gate/contacts BRE-19238 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 27/02/2026 | 26/02/2026 10:45 | No | No | No | Resolved |
New push buttons (board) required BRE-19237 | U10965 47 Mostyn Road | Lift 1 | Left hand | - | 25/02/2026 | 25/02/2026 16:18 | No | No | No | Awaiting Parts |
New push buttons required BRE-19236 | U10964 45 Mostyn Road | Lift 1 | Myatts Field Estate | - | 25/02/2026 | 25/02/2026 16:16 | No | No | No | Awaiting Quotation |
1x Handrail removed - holes to be filled BRE-19235 | U10926 Hackney | Block R | - | - | 24/02/2026 | 17/02/2026 09:00 | No | No | No | Resolved |
Door close position fault - relearned door operator BRE-19234 | U10962 2 Bramah Road | Myatts Field Estate | Lift 1 | - | 24/02/2026 | 24/02/2026 15:47 | No | No | No | Resolved |
Gas struts/trailing cables worn - to be replaced BRE-19232 | U11304 27 Arthurdon Road | Through Floor Lift | - | - | 23/02/2026 | 20/02/2026 10:49 | No | No | Yes | Resolved |
SIM card not activated - Guideline to contact Safeline BRE-19231 | U11027 5-6 Picton Place | Lift 1 | - | 19/02/2026 10:57 | 20/02/2026 | 20/02/2026 08:00 | No | No | No | Awaiting Quotation |
Lift stuck doors open BRE-19230 | U11194 Canada Water library | Lift 1 | Left hand | 23/02/2026 08:43 | - | 23/02/2026 13:30 | No | Yes | Yes | Resolved |
OSG switch fault/out of alignment - adjusted and tested BRE-19229 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 20/02/2026 | 19/02/2026 16:00 | No | No | No | Resolved |
Debris found in locking system BRE-19228 | U11108 Beaufort Court | Yellow Zone Lift | - | - | 19/02/2026 | 18/02/2026 10:12 | No | Yes | Yes | Resolved |
Motor room stop switch turned off - reset BRE-19227 | U10955 Syringa House | Lift 1 | - | - | 18/02/2026 | 18/02/2026 10:30 | No | No | No | Resolved |
Landing indicator removed and reset BRE-19226 | U11018 103 Wigmore Street - Nations House | Lift 2 | Middle | - | 18/02/2026 | 18/02/2026 12:00 | No | No | No | Resolved |
Safety edges timed out BRE-19225 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 18/02/2026 | 18/02/2026 10:15 | No | No | No | Resolved |
Landing slam post hit (misuse) BRE-19224 | U11166 Lordswood | Lift 1 | LH | - | 18/02/2026 | 16/02/2026 15:23 | No | Yes | Yes | Resolved |
Safety gear active following brake release test - repairs required BRE-19223 | U11128 30-32 Watling Street | - | - | - | 18/02/2026 | 17/02/2026 08:00 | No | No | Yes | Resolved |
Door operator fault BRE-19222 | U10991 Fashion & Textile Museum | Passenger Lift 1 | - | 13/02/2026 13:40 | 17/02/2026 | 13/02/2026 14:30 | No | No | No | Resolved |
Lift WOA BRE-19221 | U11128 30-32 Watling Street | - | - | - | 16/02/2026 | 08/08/2025 14:33 | No | Yes | Yes | Resolved |
Processor fault - cleared error and tested BRE-19220 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 03/02/2026 | 22/01/2026 19:00 | No | No | No | Resolved |
Car door shoes out of alignment - misuse BRE-19219 | U11165 Balmoral Clinic | Lift 2 | RH | - | 13/02/2026 | 12/02/2026 17:10 | No | Yes | Yes | Resolved |
Lift stuck with doors open BRE-19218 | U11195 Canada Water library | Lift 2 | Right hand | 16/02/2026 09:00 | - | 16/02/2026 09:30 | No | No | No | Resolved |
Poor connection with stop switch & rocker switch snapped BRE-19217 | U11319 1 Chudleigh Road | Through Floor Lift | - | - | 12/02/2026 | 06/02/2026 14:00 | No | No | No | Awaiting Quotation |
Lift stuck with doors closed BRE-19216 | U11143 Tooley Street | Lift 1 | Rear right hand | 12/02/2026 17:03 | 16/02/2026 | 13/02/2026 09:00 | No | No | No | Resolved |
Safety edges continuously firing - to be replaced BRE-19215 | U10952 Pear Tree House | Lift 1 | - | - | 12/02/2026 | 11/02/2026 13:38 | No | Yes | Yes | Resolved |
RCD1 tripped - Load weigher wet BRE-19214 | U10954 29-56 Poplar House | Lift 1 | - | - | 12/02/2026 | 11/02/2026 12:00 | No | Yes | Yes | Awaiting Quotation |
Car gate fault - adjusted and set up doors BRE-19213 | U10921 Hackney | Block M | - | - | 11/02/2026 | 11/02/2026 13:30 | No | No | No | Resolved |
Autodialler inoperative - New required BRE-19212 | U11172 Wood Street | Lift 2 | RH | - | 11/02/2026 | 03/02/2026 07:59 | No | No | Yes | Resolved |
Misuse - Doors pushed out of alignment BRE-19211 | U11164 Balmoral Clinic | Lift 1 | LH | - | 06/02/2026 | 06/02/2026 12:40 | No | Yes | Yes | Resolved |
Car top communication board & tech visit BRE-19210 | U11105 74 Coleman Street | - | - | - | 06/02/2026 | 05/02/2026 12:54 | No | No | No | Resolved |
Landing calls blocked - reset BRE-19209 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 05/02/2026 | 02/02/2026 10:45 | No | No | No | Resolved |
Tested A/D - all ok BRE-19208 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 05/02/2026 | 29/01/2026 10:15 | No | No | No | Resolved |
Debris in track BRE-19207 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 05/02/2026 | 22/01/2026 20:30 | No | No | No | Resolved |
Lift WOA BRE-19206 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 05/02/2026 | 23/01/2026 09:00 | No | No | No | Resolved |
Pre-lock faults & crash stopping - landing locks adjusted BRE-19205 | U11020 103 Wigmore Street - Nations House | Lift 4 | Goods | - | 05/02/2026 | 22/01/2026 10:30 | No | No | No | Resolved |
Landing lock not making - adjusted BRE-19204 | U11020 103 Wigmore Street - Nations House | Lift 4 | Goods | - | 05/02/2026 | 21/01/2026 11:30 | No | No | No | Resolved |
Lift WOA BRE-19203 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | - | 05/02/2026 | 20/01/2026 12:00 | No | No | No | Resolved |
Autodialler tested - phone line disconnected / no SIM fitted BRE-19202 | U11027 5-6 Picton Place | Lift 1 | - | - | 05/02/2026 | 21/01/2026 13:15 | No | No | No | Resolved |
1st floor landing button loose BRE-19201 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 05/02/2026 | 15/01/2026 10:45 | No | No | No | Resolved |
Lower ground button stuck - freed and adjusted BRE-19200 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 05/02/2026 | 15/01/2026 09:45 | No | No | No | Resolved |
Contact monitor fault - temp repair made BRE-19199 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 05/02/2026 | 06/01/2026 14:00 | No | No | No | Resolved |
Door closer bracket rectified BRE-19198 | U11026 3-4 Picton Place | Lift | - | - | 05/02/2026 | 04/12/2025 09:45 | No | No | No | Resolved |
New SIM required - autodialler not connecting BRE-19197 | U11016 101 Wigmore Street | Lift 1 | Fireman's | - | 05/02/2026 | 02/12/2025 13:15 | No | No | No | Resolved |
7th floor landing lock adjusted BRE-19196 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | - | 25/11/2025 14:00 | No | No | No | Resolved |
New relay fitted BRE-19195 | U11016 101 Wigmore Street | Lift 1 | Fireman's | - | 05/02/2026 | 25/11/2025 13:15 | No | No | No | Resolved |
Doors not fully closing - doors/lock set up and adjusted BRE-19194 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 05/02/2026 | 10/11/2025 13:15 | No | No | No | Resolved |
Safeline speaker moved to COP BRE-19193 | U11027 5-6 Picton Place | Lift 1 | - | - | - | 06/11/2025 13:15 | No | No | No | Resolved |
Regulator fault - lift reset BRE-19192 | U11021 105 Wigmore Street | Lift 1 | Left Hand | - | 05/02/2026 | 04/11/2025 09:45 | No | No | No | Resolved |
Autodialler tested and working BRE-19191 | U11027 5-6 Picton Place | Lift 1 | - | - | 05/02/2026 | 03/11/2025 11:15 | No | No | No | Resolved |
4th floor air cord required BRE-19190 | U11019 103 Wigmore Street - Nations House | Lift 3 | Right hand | - | 05/02/2026 | 27/09/2025 14:45 | No | No | No | Resolved |
Check lift for water damage after leak BRE-19188 | U11292 Southwark Resource Centre | Hoist 38 | - | 03/02/2026 13:13 | 10/02/2026 | 04/02/2026 11:45 | No | Yes | Yes | Resolved |
Speaker loose in car ceiling BRE-19187 | U11195 Canada Water library | Lift 2 | Right hand | 09/02/2026 15:48 | 10/02/2026 | 10/02/2026 08:50 | No | No | No | Resolved |
Contractors on site - incorrect call out BRE-19186 | U10949 Holly Tree House | Lift 1 | - | - | 10/02/2026 | 10/02/2026 09:45 | No | No | Yes | Resolved |
Lift WOA BRE-19185 | U10952 Pear Tree House | Lift 1 | - | - | 09/02/2026 | 09/02/2026 16:52 | No | No | Yes | Resolved |
Lock fault - Landing door spring reattached BRE-19184 | U11108 Beaufort Court | Yellow Zone Lift | - | - | 09/02/2026 | 06/02/2026 10:41 | No | No | No | Resolved |
Lift dropped when travelling up BRE-19183 | U11194 Canada Water library | Lift 1 | Left hand | 06/02/2026 14:06 | 10/02/2026 | 06/02/2026 14:45 | No | No | No | Resolved |
Shaft learn - recurring issue TVC tech visit required BRE-19182 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 06/02/2026 | 05/02/2026 15:20 | No | No | No | Technician Assigned |
Reset A/D BRE-19181 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | - | 03/02/2026 10:00 | No | No | No | Resolved |
Reset A/D BRE-19180 | U10980 East Ham Campus | Passenger Lift 2 | Middle | - | 06/02/2026 | 03/02/2026 10:00 | No | No | No | Resolved |
Reset A/D BRE-19179 | U10981 East Ham Campus | Passenger Lift 3 | RH | - | - | 03/02/2026 10:00 | No | No | No | Resolved |
Lift not taking calls - TVC tech visit req BRE-19178 | U10981 East Ham Campus | Passenger Lift 3 | RH | - | 06/02/2026 | 06/02/2026 10:20 | No | No | No | Awaiting Order |
Fire alarm control fault - further investigation required BRE-19177 | U11057 Ardleigh Green Campus | J Block | - | - | 09/02/2026 | 06/02/2026 12:00 | No | No | No | Awaiting Information |
Voltage monitoring fault - batteries replaced BRE-19176 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 05/02/2026 | 03/02/2026 11:30 | No | No | No | Reported |
OC3 fault on drive - reset BRE-19175 | U10946 Conifer House | Lift 1 | - | - | 05/02/2026 | 05/02/2026 12:30 | No | No | No | Resolved |
Drive tripped / Intermittent drive fault - Reset BRE-19174 | U11128 30-32 Watling Street | - | - | - | 05/02/2026 | 03/02/2026 12:47 | No | No | No | Resolved |
E3 fuse tripped again - trailing flexes to be changed BRE-19173 | U11328 Elephant & Castle | - | - | - | 28/01/2026 | 23/01/2026 13:05 | No | No | No | Resolved |
E3 fuse tripped BRE-19172 | U11328 Elephant & Castle | - | - | - | 28/01/2026 | 22/01/2026 09:00 | No | No | No | Resolved |
CB tripped - reset BRE-19171 | U11328 Elephant & Castle | - | - | - | 28/01/2026 | 19/01/2026 21:00 | No | No | No | Resolved |
Transformer burnt out / Tripped cb1 - lift left off BRE-19170 | U10951 Myatts Court | Lift 1 | - | - | 05/02/2026 | 05/02/2026 00:08 | No | No | No | Resolved |
Lift left in inspection control - returned to service BRE-19169 | U11171 Wood Street | Lift 1 | LH | - | 05/02/2026 | 04/02/2026 11:36 | No | No | No | Resolved |
Lift WOA - no access to motor room BRE-19168 | U10952 Pear Tree House | Lift 1 | - | - | 05/02/2026 | 04/02/2026 17:01 | No | No | Yes | Resolved |
Car lights switched off in motor room BRE-19167 | U10947 105 - 151 Foxborough Gardens | Lift 1 | - | - | 04/02/2026 | 04/02/2026 11:45 | No | No | Yes | Resolved |
Autodialler not connecting - WOA / no fault found BRE-19166 | U11169 Rochester Healthy Living Centre | Lift 1 | Patient Lift | - | 04/02/2026 | 03/02/2026 13:58 | No | No | Yes | Resolved |
Aircord reattached and doors adjusted BRE-19165 | U11102 Chaucer House | Lift 2 | London School of Commerce | - | 04/02/2026 | 03/02/2026 14:56 | No | Yes | Yes | Resolved |
Lift reset after fire alarm BRE-19164 | U11166 Lordswood | Lift 1 | LH | - | 04/02/2026 | 03/02/2026 15:46 | No | No | Yes | Resolved |
Pit socket tripped - switched on & door contacts adjusted BRE-19163 | U11164 Balmoral Clinic | Lift 1 | LH | - | 03/02/2026 | 06/01/2026 00:00 | No | No | No | Resolved |
Push buttons found working ok BRE-19162 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | - | 03/02/2026 | 02/02/2026 16:20 | No | Yes | Yes | Resolved |
Autodialler to be checked - working ok BRE-19161 | U11114 422 Holloway Road | - | - | - | 30/01/2026 | 30/01/2026 12:49 | No | No | Yes | Resolved |
1st floor buttons not working BRE-19160 | U11147 Tooley Street | Lift 5 | Goods | 30/01/2026 08:28 | 04/02/2026 | 30/01/2026 11:45 | No | Yes | Yes | Resolved |
Car lighting bulbs inoperative - to upgrade to LED BRE-19159 | U11164 Balmoral Clinic | Lift 1 | LH | - | 29/01/2026 | 26/01/2026 11:39 | No | No | Yes | Resolved |
Drive tripped / lift crash stopping - to monitor BRE-19158 | U10924 Hackney | Block H (Canteen) | - | - | 28/01/2026 | 26/01/2026 15:00 | No | No | No | Resolved |
Trapped passenger BRE-19157 | U11143 Tooley Street | Lift 1 | Rear right hand | 21/01/2026 14:53 | - | 21/01/2026 15:00 | No | No | No | Resolved |
Trapped passenger BRE-19156 | U11158 Peckham Library | Lift 1 | Left hand | 16/01/2026 09:46 | 16/01/2026 | 16/01/2026 10:00 | No | Yes | Yes | Resolved |
Lift out of order BRE-19155 | U11186 47b East Dulwich Road | Lift 1 | West | 26/01/2026 10:36 | 26/01/2026 | 29/01/2026 09:00 | No | No | Yes | Beyond Repair |
Card reader sluggish - client aware BRE-19154 | U11101 Chaucer House | Lift 1 | London School of Commerce | - | 26/01/2026 | 22/01/2026 08:14 | No | No | Yes | Resolved |
Lights integrated with COP - new A/D req as Schindler integrated BRE-19153 | U11105 74 Coleman Street | - | - | - | 23/01/2026 | 21/01/2026 14:57 | No | No | Yes | Works in progress |
Door lock adjusted - new rollers required BRE-19152 | U11299 Godolphin | Catering Passenger/goods | - | - | 23/01/2026 | 21/01/2026 17:55 | No | No | No | Resolved |
SIM required / Autodialler not connecting BRE-19151 | U11167 Lordswood | Lift 2 | RH | - | 22/01/2026 | 20/01/2026 13:55 | No | No | No | Resolved |
Misuse to doors - shoe stuck behind sill BRE-19150 | U11164 Balmoral Clinic | Lift 1 | LH | - | 22/01/2026 | 22/01/2026 16:11 | No | Yes | Yes | Resolved |
Safety edge signal issue - Tech visit required - Issues occurred following building power cut BRE-19149 | U11166 Lordswood | Lift 1 | LH | - | 21/01/2026 | 20/01/2026 13:55 | No | No | Yes | Resolved |
Batteries replaced & arm cap switch damaged BRE-19148 | U11322 34 Ellerdale Street | Stair Lift | - | - | 05/01/2026 | 24/12/2025 00:00 | No | No | No | Resolved |
Over travel limit - lift reset BRE-19147 | U11319 1 Chudleigh Road | Through Floor Lift | - | - | 05/01/2026 | 15/12/2025 12:44 | No | No | No | Resolved |
Multiple faults - tech visit required - Issues occurred after building power cut BRE-19146 | U11166 Lordswood | Lift 1 | LH | - | 09/01/2026 | 08/01/2026 00:00 | No | No | No | Resolved |
Reset codes - no further faults found BRE-19145 | U11298 Godolphin | Brooke Science Lift | - | - | 08/01/2026 | 06/01/2026 08:06 | No | No | No | Resolved |
RH lift edges false firing BRE-19144 | U11165 Balmoral Clinic | Lift 2 | RH | - | 19/01/2026 | 16/01/2026 16:29 | No | No | No | Resolved |
Debris in 3rd floor landing track BRE-19143 | U11007 Epping Forest Campus | Green Lift | EP02 | - | 19/01/2026 | 19/01/2026 10:30 | No | No | Yes | Resolved |
Misuse to car door slam post BRE-19142 | U11164 Balmoral Clinic | Lift 1 | LH | - | 16/01/2026 | 16/01/2026 12:00 | No | Yes | Yes | Resolved |
Unit tripped in control panel - incorrect usage / lift reset BRE-19141 | U11087 Epping Wellness Centre | - | - | - | 16/01/2026 | 16/01/2026 12:00 | No | No | Yes | Resolved |
Follow up visit BRE-19139 | U10920 Hackney | Block K | - | - | - | 07/01/2026 12:00 | No | No | No | Resolved |
Passenger released & Debris found in door track BRE-19138 | U10949 Holly Tree House | Lift 1 | - | - | 15/01/2026 | 15/01/2026 19:04 | No | Yes | Yes | Resolved |
Car gate switch adjusted BRE-19137 | U10920 Hackney | Block K | - | - | 15/01/2026 | 15/01/2026 09:00 | No | No | No | Resolved |
Obstruction in track BRE-19136 | U10920 Hackney | Block K | - | - | 16/01/2026 | 15/01/2026 19:30 | No | Yes | Yes | Resolved |
Low pressure / cold oil - warmed oil and ran lift BRE-19135 | U11121 Hackney Sixth Form (BSIX) | Block B | - | - | 16/01/2026 | 13/01/2026 13:30 | No | No | Yes | Resolved |
Tension arm screw adjusted - side flap was activating stop button BRE-19134 | U10994 East Ham Campus | Platform Lift - 2nd Floor | - | - | 13/01/2026 | 13/01/2026 08:00 | No | No | No | Resolved |
Car door adjusted BRE-19133 | U11164 Balmoral Clinic | Lift 1 | LH | - | 12/01/2026 | 12/01/2026 13:46 | No | No | No | Resolved |
GMU tripped - reset BRE-19132 | U10956 Veronica House | Lift 1 | - | - | 12/01/2026 | 03/01/2026 10:47 | No | No | No | Resolved |
Car skate scraping noise - adjusted BRE-19130 | U10943 13-24 Alder House | Lift 2 | Right hand | - | 09/01/2026 | 09/01/2026 14:00 | No | No | No | Resolved |
Switch/Sensor fault - reset and cleared faults BRE-19128 | U11079 Rainham Campus | Block A - Passenger Lift | Lift 1 | - | 12/01/2026 | 09/01/2026 11:00 | No | No | Yes | Resolved |
Lift stuck above ground BRE-19127 | U11157 Camberwell New Library | Platform | - | 13/10/2025 13:13 | 13/10/2025 | 13/10/2025 14:20 | No | No | Yes | Resolved |
Knocking noise - bearings/rollers to be replaced BRE-19126 | U11102 Chaucer House | Lift 2 | London School of Commerce | - | 09/01/2026 | 07/01/2026 17:54 | No | No | No | Awaiting Parts |
Tech visit required - multiple faults BRE-19125 | U11101 Chaucer House | Lift 1 | London School of Commerce | - | 09/01/2026 | 07/01/2026 17:54 | No | No | No | Resolved |
Lift WOA - no trapped passengers BRE-19124 | U11001 Stratford Campus | Block D | Used to be known as Block E | - | 08/01/2026 | 07/01/2026 10:25 | No | No | Yes | Resolved |
Lift not working following power failure BRE-19123 | U11197 Mint Street Adventure Playground | Platform | - | 09/12/2025 13:53 | - | - | No | No | Yes | Resolved |
Lift WOA - safety edges held BRE-19122 | U11165 Balmoral Clinic | Lift 2 | RH | - | 08/01/2026 | 06/01/2026 14:00 | No | Yes | Yes | Resolved |
Possible drive fault - left off for tech visit BRE-19121 | U10955 Syringa House | Lift 1 | - | - | 07/01/2026 | 07/01/2026 13:45 | No | No | No | Works in progress |
Lift WOA - doors held BRE-19120 | U11056 Ardleigh Green Campus | H Block | - | - | 07/01/2026 | 06/01/2026 14:30 | No | No | Yes | Resolved |
Mobile phone retrieved from pit BRE-19119 | U11058 Havering Sixth Form College | Dury Falls Passenger Lift | - | - | 07/01/2026 | 05/01/2026 13:00 | No | No | Yes | Resolved |
Noise reported in travel - no noise heard BRE-19118 | U10951 Myatts Court | Lift 1 | - | - | 07/01/2026 | 07/01/2026 14:50 | No | No | No | Resolved |
Failure to start fault after fire alarm - reset BRE-19117 | U11166 Lordswood | Lift 1 | LH | 06/01/2026 14:28 | 06/01/2026 | 06/01/2026 08:03 | No | No | Yes | Resolved |
Lift out of service at ground floor BRE-19116 | U10945 119 – 205 Butchers Road | Right hand | Even | - | 30/12/2025 | 30/12/2025 10:13 | No | No | No | Resolved |
Doors not closing BRE-19115 | U10945 119 – 205 Butchers Road | Right hand | Even | - | 28/12/2025 | 28/12/2025 09:41 | No | No | Yes | Resolved |
FB left doors out of skate - lift not running tech visit required BRE-19114 | U10920 Hackney | Block K | - | - | 23/12/2025 | 19/12/2025 13:30 | No | No | No | Resolved |
Drive fault - reset lift BRE-19113 | U10924 Hackney | Block H (Canteen) | - | - | 23/12/2025 | 19/12/2025 10:30 | No | No | No | Resolved |
Autodialler not calling out - SIMs required BRE-19112 | U11164 Balmoral Clinic | Lift 1 | LH | - | 23/12/2025 | 22/12/2025 13:02 | No | No | Yes | Resolved |
Building power cut - lift pit control activated BRE-19111 | U11166 Lordswood | Lift 1 | LH | - | 22/12/2025 | 19/12/2025 12:41 | No | No | Yes | Resolved |
Landing lock at 4th floor jamming - adjusted/repaired BRE-19110 | U10955 Syringa House | Lift 1 | - | - | 18/12/2025 | 18/12/2025 21:27 | No | No | No | Resolved |
3rd floor landing push back plate loose - temp fix BRE-19109 | U11100 1-5 St James’ Square | Passenger Lift B | - | - | 18/12/2025 | 18/12/2025 00:00 | No | No | No | Resolved |
Safety edges permanently active - lift isolated BRE-19108 | U10954 29-56 Poplar House | Lift 1 | - | - | 18/12/2025 | 17/12/2025 15:30 | No | No | No | Resolved |
Sensor fault/inverter fault - lift isolated pending tech visit BRE-19107 | U10994 East Ham Campus | Platform Lift - 2nd Floor | - | - | 16/12/2025 | 16/12/2025 14:30 | No | No | No | Resolved |
Pick up rollers adjusted BRE-19106 | U10921 Hackney | Block M | - | - | 16/12/2025 | 15/12/2025 13:45 | No | No | No | Resolved |
Trapped passenger - Run time tripped BRE-19105 | U10956 Veronica House | Lift 1 | - | - | 16/12/2025 | 16/12/2025 11:37 | No | No | No | Resolved |
Guides tight - lubricated BRE-19104 | U10949 Holly Tree House | Lift 1 | - | - | - | 12/12/2025 18:49 | No | No | No | Resolved |
Lift WOA BRE-19103 | U11097 Arding & Hobbs | Escalator 8 | - | - | 12/12/2025 | 12/12/2025 09:27 | No | No | No | Resolved |
Car lights required - 4x tubes BRE-19102 | U11165 Balmoral Clinic | Lift 2 | RH | - | 11/12/2025 | 10/12/2025 15:54 | No | No | No | Resolved |
Trapped passenger - Run time limit fault BRE-19101 | U10956 Veronica House | Lift 1 | - | - | 11/12/2025 | 11/12/2025 10:00 | No | No | No | Resolved |
Lift juddering during travel BRE-19100 | U10949 Holly Tree House | Lift 1 | - | - | 12/12/2025 | 11/12/2025 08:53 | No | No | No | Works in progress |
Lift OOS BRE-19099 | U10086 Poplar Campus | Lift 3 | RH | - | 18/11/2025 | 18/11/2025 13:44 | No | No | No | Resolved |
Extended GSM aerial required BRE-19098 | U11022 105 Wigmore Street | Lift 2 | Middle | 19/11/2025 19:56 | - | 20/11/2025 15:00 | No | No | No | Resolved |
Extended GSM aerial required BRE-19097 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 25/11/2025 | 20/11/2025 15:10 | No | No | No | Resolved |
Drive tripped / High resistance on BKR - Relay swapped BRE-19096 | U11012 101 Wigmore Street | Lift 2 | Left hand | - | 25/11/2025 | 20/11/2025 15:15 | No | No | No | Resolved |
Regulator fault - reset BRE-19095 | U11023 105 Wigmore Street | Lift 3 | Right hand | - | 25/11/2025 | 24/11/2025 08:00 | No | No | No | Resolved |
2nd floor door closer bracket snapped - New required BRE-19094 | U11026 3-4 Picton Place | Lift | - | - | 25/11/2025 | 24/11/2025 11:30 | No | No | No | Resolved |
Sticky pit switch - cleaned and tested BRE-19093 | U10952 Pear Tree House | Lift 1 | - | - | 04/12/2025 | 04/12/2025 08:00 | No | No | No | Resolved |
Door detector edges vandalised - lift off awaiting repair BRE-19092 | U10953 1-28 Poplar House | Lift 1 | - | - | 03/12/2025 | 03/12/2025 09:45 | No | No | No | Resolved |
Autodialler inoperative - new SIM required BRE-19091 | U11103 4-10 Artillery Lane | - | - | - | 02/12/2025 | 02/12/2025 09:04 | No | No | No | Resolved |
Lift WOA BRE-19088 | U10953 1-28 Poplar House | Lift 1 | - | - | 01/12/2025 | 01/12/2025 15:15 | No | No | No | Resolved |
Control panel tripped - reset BRE-19087 | U11062 Havering Sixth Form College | Berners-Lee Platform Lift 2 | - | - | 01/12/2025 | 20/11/2025 15:30 | No | No | Yes | Resolved |
Gate lock lost connection - cleaned BRE-19086 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 01/12/2025 | 28/11/2025 13:30 | No | No | No | Resolved |
Autodialler/Safeline not working - investigation req BRE-19085 | U11103 4-10 Artillery Lane | - | - | - | 01/12/2025 | 07/11/2025 15:10 | No | No | No | Resolved |
Safety edges triggered - cleaned & adjusted BRE-19084 | U10953 1-28 Poplar House | Lift 1 | - | - | 30/11/2025 | 29/11/2025 21:46 | No | No | No | Resolved |
Lift WOA BRE-19083 | U10953 1-28 Poplar House | Lift 1 | - | - | 30/11/2025 | 30/11/2025 17:41 | No | No | Yes | Resolved |
UPS beeping - reset BRE-19082 | U11174 Hainault | Lift 1 | - | - | 28/11/2025 | 28/11/2025 09:13 | No | No | No | Resolved |
Doors not opening correctly - fuse replaced BRE-19081 | U11166 Lordswood | Lift 1 | LH | - | 28/11/2025 | 25/11/2025 15:08 | No | No | No | Resolved |
Slack rope to be shortened BRE-19080 | U11173 Comley Bank | Lift 1 | - | - | 28/11/2025 | 27/11/2025 14:08 | No | No | No | Resolved |
Landing door interfering with safety edges BRE-19079 | U11169 Rochester Healthy Living Centre | Lift 1 | Patient Lift | - | 27/11/2025 | 26/11/2025 13:10 | No | No | No | Resolved |
Valve block inspection - tech required BRE-19078 | U11172 Wood Street | Lift 2 | RH | - | 27/11/2025 | 25/11/2025 09:19 | No | No | No | Resolved |
Lock tipped - object dropped in shaft BRE-19077 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 27/11/2025 | 26/11/2025 10:15 | No | No | No | Resolved |
Drive start fault - main/brake contactors to be replaced BRE-19076 | U10926 Hackney | Block R | - | - | 25/11/2025 | 25/11/2025 08:30 | No | No | No | Resolved |
No access - site closed BRE-19075 | U11171 Wood Street | Lift 1 | LH | - | 25/11/2025 | 24/11/2025 19:15 | No | No | Yes | Resolved |
Ground floor lock not making - adjusted BRE-19074 | U10950 Jasmin House | Lift 1 | - | - | 26/11/2025 | 25/11/2025 11:00 | No | No | No | Resolved |
COP panel on cabin loose BRE-19073 | U11157 Camberwell New Library | Platform | - | 25/11/2025 08:33 | 25/11/2025 | 25/11/2025 11:00 | No | No | Yes | Resolved |
Doors not opening on ground floor BRE-19072 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 25/11/2025 | 24/11/2025 15:00 | No | No | No | Resolved |
Water in pit - pumping required BRE-19071 | U11106 Beaufort Court | Blue Zone Lift | - | - | 25/11/2025 | 24/11/2025 17:46 | No | No | Yes | Resolved |
Faulty relay on main processor board - repair req. BRE-19070 | U10915 Victory House - Quayside | Lift 1 | UN01724 | - | 20/11/2025 | 20/11/2025 11:53 | No | No | No | Resolved |
Run time limiter doubled - cold oil fault BRE-19069 | U11172 Wood Street | Lift 2 | RH | - | 20/11/2025 | 19/11/2025 07:30 | No | No | No | Resolved |
Ground floor lock sticking BRE-19068 | U10915 Victory House - Quayside | Lift 1 | UN01724 | - | 20/11/2025 | 19/11/2025 12:55 | No | No | No | Resolved |
Lift WOA BRE-19067 | U10984 Stratford Campus | Block C | Previously Block A | - | 19/11/2025 | 19/11/2025 12:55 | No | No | Yes | Resolved |
COP knocked - repaired control system wiring BRE-19066 | U11110 27 Greville Street | - | - | - | 19/11/2025 | 19/11/2025 12:27 | No | No | No | Resolved |
Lift stuck on 2nd floor - adjusted lock BRE-19065 | U11171 Wood Street | Lift 1 | LH | - | - | 18/11/2025 13:28 | No | No | No | Resolved |
Call board fault - to monitor BRE-19064 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 18/11/2025 | 17/11/2025 08:00 | No | No | No | Resolved |
Lift at ground floor with doors open failing to close BRE-19063 | U11192 Walworth Heritage Centre & Library | Platform | - | 17/11/2025 12:13 | 18/11/2025 | 17/11/2025 14:25 | No | No | Yes | Resolved |
Lift WOA BRE-19062 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 17/11/2025 | 17/11/2025 08:30 | No | No | Yes | Resolved |
Can2 cable unplugged & Unable to carry out fire alarm test BRE-19061 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 06/11/2025 | 05/11/2025 08:00 | No | No | No | Resolved |
Lift left isolated BRE-19060 | U10924 Hackney | Block H (Canteen) | - | - | 14/11/2025 | 14/11/2025 14:00 | No | No | No | Resolved |
RCD3 tripped - reset BRE-19059 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | - | 17/11/2025 | 17/11/2025 09:31 | No | No | No | Resolved |
Check Fire Recall (ALL x3 LIFTS) BRE-19058 | U10979 East Ham Campus | Passenger Lift 1 | LH | 06/11/2025 15:24 | 06/11/2025 | 06/11/2025 07:00 | No | No | No | Resolved |
Landing buttons inoperative - repair required BRE-19057 | U10991 Fashion & Textile Museum | Passenger Lift 1 | - | - | 14/11/2025 | 13/11/2025 14:30 | No | No | No | Awaiting Quotation |
Disabled Lift - Lift is showing amber. Not moving. No-one was stuck in lift. BRE-19056 | U11193 South Bermondsey Children & Family Centre | Platform | - | 14/11/2025 12:01 | 18/11/2025 | 14/11/2025 12:50 | No | No | Yes | Resolved |
Alarm constantly ringing - batteries replaced BRE-19054 | U11105 74 Coleman Street | - | - | 11/11/2025 16:12 | 13/11/2025 | 12/11/2025 17:30 | No | No | No | Resolved |
Drive fault - reset lift BRE-19053 | U11128 30-32 Watling Street | - | - | - | 13/11/2025 | 11/11/2025 09:44 | No | No | No | Resolved |
Lift stuck with doors open BRE-19052 | U11192 Walworth Heritage Centre & Library | Platform | - | 06/11/2025 13:51 | 14/11/2025 | 06/11/2025 14:15 | No | No | Yes | Resolved |
Lift stuck BRE-19051 | U11181 Castlemead - Adult Social Care | Platform | - | 10/11/2025 13:47 | 11/11/2025 | 10/11/2025 14:00 | No | No | Yes | Resolved |
Call button not working - upgrade required BRE-19050 | U10991 Fashion & Textile Museum | Passenger Lift 1 | - | - | 12/11/2025 | 12/11/2025 09:00 | No | No | No | Resolved |
Car doors out of alignment - new door shims fitted BRE-19049 | U11110 27 Greville Street | - | - | - | 11/11/2025 | 11/11/2025 09:38 | No | No | No | Resolved |
Trapped passenger released - doors held BRE-19048 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 12/11/2025 | 11/11/2025 17:40 | No | Yes | Yes | Resolved |
No BT line to A/D - GSM A/D required BRE-19047 | U11174 Hainault | Lift 1 | - | - | 11/11/2025 | 07/11/2025 12:00 | No | No | No | Resolved |
Lift WOA BRE-19046 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | - | 12/11/2025 | 11/11/2025 14:52 | No | No | Yes | Resolved |
Ground floor push button damaged - repair required BRE-19045 | U11098 Arding & Hobbs | Platform Lift | Dock Leveller | - | 09/11/2025 | 09/11/2025 09:08 | No | No | No | Resolved |
Autodialler WOA BRE-19044 | U11172 Wood Street | Lift 2 | RH | - | 10/11/2025 | 07/11/2025 08:21 | No | No | No | Resolved |
Car lights reinstated - upgrade required BRE-19043 | U10949 Holly Tree House | Lift 1 | - | - | 07/11/2025 | 04/11/2025 17:41 | No | No | No | Resolved |
Circuit board damaged - repair required BRE-19042 | U11080 Rainham Campus | Block B - Platform Lift | Lift 2 | - | 07/11/2025 | 05/11/2025 09:00 | No | No | No | Resolved |
Lift WOA BRE-19041 | U11079 Rainham Campus | Block A - Passenger Lift | Lift 1 | - | 07/11/2025 | 07/11/2025 13:00 | No | No | No | Resolved |
Drive tripped (deviation fault) BRE-19040 | U10989 Forest Gate Learning Zone | Passenger Lift 1 | - | - | 10/11/2025 | 07/11/2025 16:00 | No | No | No | Resolved |
Lift over travelled top floor BRE-19038 | U11001 Stratford Campus | Block D | Used to be known as Block E | - | 10/11/2025 | 07/11/2025 13:45 | No | No | Yes | Resolved |
Landing doors not in skate / Anti vandal bracket bent BRE-19037 | U10942 1-12 Alder House | Lift 1 | Left hand | - | 09/11/2025 | 09/11/2025 13:33 | No | No | No | Resolved |
Ground floor lock out of adjustment BRE-19036 | U10953 1-28 Poplar House | Lift 1 | - | - | 09/11/2025 | 09/11/2025 14:56 | No | No | No | Resolved |
Top comb trip fault BRE-19035 | U11093 Arding & Hobbs | Escalator 4 | - | 06/11/2025 10:48 | 06/11/2025 | 06/11/2025 12:43 | No | No | No | Resolved |
Pre Lock Faults - Adjusted BRE-19034 | U10981 East Ham Campus | Passenger Lift 3 | RH | - | 07/11/2025 | 01/10/2025 09:00 | No | No | No | Resolved |
Potential faulty group call board - technician visit required BRE-19033 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 07/11/2025 | 04/11/2025 10:30 | No | No | No | Resolved |
Slight car light noise - upgrade to LED required BRE-19032 | U11173 Comley Bank | Lift 1 | - | - | 06/11/2025 | 06/11/2025 12:16 | No | No | Yes | Resolved |
Lift WOA BRE-19031 | U10957 55 Ruscoe Road | Flats 31-53 | Lift1 - Left hand | - | 05/11/2025 | 04/11/2025 18:38 | No | No | Yes | Resolved |
Lift not responding to calls - parking changed on each floor BRE-19030 | U10980 East Ham Campus | Passenger Lift 2 | Middle | - | 04/11/2025 | 03/11/2025 12:00 | No | No | No | Resolved |
Lift not responding to calls - parking changed on each floor BRE-19029 | U10981 East Ham Campus | Passenger Lift 3 | RH | - | 04/11/2025 | 03/11/2025 13:15 | No | No | No | Resolved |
Lift not responding to calls - parking changed on each floor BRE-19028 | U10979 East Ham Campus | Passenger Lift 1 | LH | - | 04/11/2025 | 03/11/2025 12:45 | No | No | No | Resolved |
Lift WOA - no fault found BRE-19027 | U10947 105 - 151 Foxborough Gardens | Lift 1 | - | - | 05/11/2025 | 01/11/2025 14:02 | No | No | Yes | Resolved |
Lift WOA -landing tracks cleaned BRE-19026 | U10947 105 - 151 Foxborough Gardens | Lift 1 | - | - | 05/11/2025 | 04/11/2025 15:17 | No | No | No | Resolved |
Trapped passenger released - door track obstruction BRE-19025 | U10956 Veronica House | Lift 1 | - | - | 05/11/2025 | 20/10/2025 10:36 | No | No | Yes | Resolved |
Misuse to car doors BRE-19024 | U11165 Balmoral Clinic | Lift 2 | RH | - | 03/11/2025 | 31/10/2025 09:20 | No | No | Yes | Resolved |
Reset rope brake BRE-19022 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | 16/10/2025 09:00 | 28/10/2025 | 16/10/2025 12:00 | No | No | No | Resolved |
Regulator fault BRE-19021 | U11023 105 Wigmore Street | Lift 3 | Right hand | 28/10/2025 10:04 | 28/10/2025 | 28/10/2025 10:45 | No | No | No | Resolved |
Drive tripped - reset BRE-19020 | U10956 Veronica House | Lift 1 | - | - | 28/10/2025 | 28/10/2025 12:30 | No | No | No | Resolved |
Top comb bearer out of alignment BRE-19019 | U11093 Arding & Hobbs | Escalator 4 | - | - | 28/10/2025 | 28/10/2025 11:44 | No | No | No | Resolved |
Door board and motor fault BRE-19017 | U10962 Bramah Road | Myatts Field Estate | Lift 1 | - | 28/10/2025 | 28/10/2025 14:30 | No | No | Yes | Resolved |
Autodialler call out - no trapped passenger on arrival BRE-19006 | U11169 Rochester Healthy Living Centre | Lift 1 | Patient Lift | 23/10/2025 08:25 | 27/10/2025 | 23/10/2025 09:25 | No | No | Yes | resolved |
Vibrations registered - lift checked no fault found BRE-19005 | U11095 Arding & Hobbs | Escalator 6 | - | 23/10/2025 11:23 | 23/10/2025 | 23/10/2025 11:23 | No | No | No | resolved |
Lift not working BRE-19002 | U11145 Tooley Street | Lift 3 | Rear left hand | 23/10/2025 14:37 | 24/10/2025 | 23/10/2025 17:25 | No | No | No | Resolved |
COP Loose on lift car but lift working BRE-19001 | U11157 Camberwell New Library | Platform | - | 20/10/2025 07:54 | 22/10/2025 | 21/10/2025 08:45 | No | No | Yes | Resolved |
Phase failure relay fault BRE-19000 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | 17/10/2025 10:13 | 20/10/2025 | 17/10/2025 11:13 | No | No | Yes | resolved |
Gearbox vibration level increasing - no fault found BRE-18999 | U11095 Arding & Hobbs | Escalator 6 | - | - | 17/10/2025 | 17/10/2025 08:09 | No | No | No | resolved |
Safety edge found hanging off - reattached BRE-18998 | U11019 103 Wigmore Street | Lift 3 | Right hand | 16/10/2025 09:23 | 17/10/2025 | 16/10/2025 11:00 | No | No | No | resolved |
Lift WOA BRE-18997 | U10930 Hackney | Block W | - | - | 17/10/2025 | 16/10/2025 13:07 | No | No | Yes | Resolved |
LG landing button stuck & regulator fault BRE-18996 | U11023 105 Wigmore Street | Lift 3 | Right hand | 15/10/2025 15:56 | 16/10/2025 | 15/10/2025 19:13 | No | No | No | resolved |
Trapped Passenger - lift on test control BRE-18995 | U11017 103 Wigmore Street - Nations House | Lift 1 | Left hand | 15/10/2025 14:34 | 15/10/2025 | 16/10/2025 14:45 | No | No | No | resolved |
5th floor call button requires refixing BRE-18994 | U11089 Arding & Hobbs | Passenger Lift | - | - | 16/10/2025 | 15/10/2025 10:15 | No | No | No | resolved |
Shoe bent in tracks - adjusted BRE-18993 | U11165 Balmoral Clinic | Lift 2 | RH | 13/10/2025 11:07 | 14/10/2025 | 13/10/2025 08:18 | No | Yes | Yes | resolved |
PFRR relay failed (3 phase supply intermittent fault) BRE-18992 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | 14/10/2025 13:57 | 14/10/2025 | 14/10/2025 14:57 | No | No | Yes | Resolved |
Autodialler inoperative - rectified BRE-18991 | U11168 Rainham Healthy Living Centre | Lift 1 | Passenger Lift | 09/10/2025 12:45 | 09/10/2025 | 09/10/2025 15:15 | No | No | No | resolved |
Drive fault BRE-18990 | U11220 110 Wigmore Street | Lift 1 | - | 09/10/2025 12:18 | 09/10/2025 | 09/10/2025 13:30 | No | No | No | resolved |
Lift has intermittent fault losing position and trapping people BRE-18989 | U11160 Queens Road 1 | Lift 1 | Left hand | 03/10/2025 14:05 | 09/10/2025 | 06/10/2025 12:40 | No | No | No | Resolved |
One of our two lifts is stuck on the staff floor and it is constantly beeping BRE-18987 | U11194 Canada Water library | Lift 1 | Left hand | 09/10/2025 10:20 | 13/10/2025 | 09/10/2025 12:30 | No | No | No | Resolved |
Safety edges triggered - repairs to replace BRE-18986 | U11022 105 Wigmore Street | Lift 2 | Middle | 09/10/2025 09:55 | 09/10/2025 | 09/10/2025 14:00 | No | No | No | resolved |
Report of brief entrapment and issue with doors BRE-18985 | U11022 105 Wigmore Street | Lift 2 | Middle | 08/10/2025 17:44 | 09/10/2025 | 08/10/2025 18:45 | No | No | No | resolved |
Top floor doors intermittently not opening BRE-18984 | U11145 Tooley Street | Lift 3 | Rear left hand | 02/10/2025 07:00 | 08/10/2025 | 02/10/2025 08:20 | No | No | No | Resolved |
Tape head shoes/magnets replaced - panel drive to be upgraded BRE-18983 | U10086 Poplar Campus | Lift 3 | RH | - | 07/10/2025 | 03/10/2025 08:30 | No | No | No | Beyond Repair |
Recall for lift broken again BRE-18981 | U11157 Camberwell New Library | Platform | - | 06/10/2025 16:20 | 09/10/2025 | 07/10/2025 10:45 | Yes | No | Yes | Resolved |
Lift making funny noises BRE-18980 | U11020 103 Wigmore Street - Nations House | Lift 4 | Goods | 06/10/2025 15:14 | 07/10/2025 | 07/10/2025 07:00 | No | No | No | resolved |
Lift Isolated BRE-18979 | U11159 Peckham Library | Lift 2 | Right hand | 06/10/2025 12:13 | 06/10/2025 | 06/10/2025 13:40 | No | No | No | Resolved |
Lift WOA - no faults found BRE-18978-20251006 | U10953 1-28 Poplar House | Lift 1 | - | - | 06/10/2025 | 06/10/2025 08:45 | No | No | Yes | resolved |
Out of order BRE-18977 | U11187 Bishops House Childrens Centre | Lift 1 | Platform | 06/10/2025 10:11 | 06/10/2025 | 06/10/2025 12:35 | No | No | Yes | Resolved |
Lift isolated - requires air cord BRE-18976-20251005 | U11019 103 Wigmore Street - Nations House | Lift 3 | Right hand | - | 20/09/2025 | 30/09/2025 13:00 | Yes | No | No | resolved |
Lift stuck above ground floor BRE-18974 | U11157 Camberwell New Library | Platform | - | 01/10/2025 10:43 | 01/10/2025 | 01/10/2025 11:05 | No | No | Yes | Resolved |
Reference details for units shown in the Most Affected Units chart above.
| Unit Ref | Site Reference | ID2 | ID3 | Breakdowns |
|---|---|---|---|---|
| U11164 | Balmoral Clinic | Lift 1 | LH | 16 |
| U11023 | 105 Wigmore Street | Lift 3 | Right hand | 14 |
| U11021 | 105 Wigmore Street | Lift 1 | Left Hand | 12 |
| U11165 | Balmoral Clinic | Lift 2 | RH | 11 |
| U10979 | East Ham Campus | Passenger Lift 1 | LH | 11 |
| U11147 | Tooley Street | Lift 5 | Goods | 10 |
| U10949 | Holly Tree House | Lift 1 | - | 10 |
| U11017 | 103 Wigmore Street - Nations House | Lift 1 | Left hand | 9 |